Photo credit: IANS NEW DELHI: Power distribution companies in Mumbai, Delhi and Noida emerged as the top performers in 2024-25 among all electricity utilities surveyed by the ministry of power.Adani Electricity Mumbai Limited (AEML), Tata Power Delhi Distribution Limited (TPDDL) in the capital, and Noida Power Company Limited (NPCL) in Uttar Pradesh grabbed the top spots in the distribution utilities ranking. Dakshini Gujarat Vij Company Limited and Brihanmumbai Electric Supply and Transport were placed fourth and fifth, respectively.Delhi’s three power utilities – BSES Rajdhani, BSES Yamuna and TPDDL – remained on top in the consumer service rating of discoms, followed by Adani Electricity Mumbai Limited and Tata Power Company Limited (Maharashtra).Both reports were released on Friday at the Bharat Electricity Summit 2026.Israel Iran WarUS-Israel-Iran War News Live Updates: Israel pounds Tehran as Iranians mark Nowruz; UAE, Kuwait defences respond to missile barrageOver 20 nations issue joint statement condemning Iran’s de facto closure of Hormuz StraitMissiles Fired Toward Diego Garcia: Iran tests long-range weapons; US rushes Marines and warshipsThough there are 76 state-run and private power discoms in the country, 66 were evaluated for the two surveys as the remaining 10 failed to submit the required documents. For the CSRD report, the discoms were graded into six different categories based on their response to customers. The discoms were evaluated on four parameters: operational reliability; metering, billing and collection; fault rectification and grievance redressal; and connections and other services.The performance of six discoms was categorised as A+, 21 were rated in the A category, and 27 were rated B+. While 10 were placed in the B category, one each was placed in the C+ and C categories. No discom was categorised as D in the rating.“This tiered grading is intended to stimulate healthy competition and encourage continuous improvement in service quality,” the govt said in a statement.Officials said the CSRD report aims to craft a comprehensive strategy to elevate consumer satisfaction and foster cross-disciplinary learning. “It examines a range of consumer-centric services, uses electricity rules’ service standards to assess discoms across key areas, and monitors and evaluates their compliance with and implementation of these rules,” an official said.For the distribution utilities ranking report, a comprehensive and objective assessment of the performance of power distribution utilities was carried out using a multi-dimensional evaluation framework, including institutional capability, financial sustainability, operational efficiency and service delivery outcomes.Officials said the surveys are conducted every year and past performance of discoms is also taken into account while drawing up the final ranking. The report shows where the discoms stood in the last evaluation, whether their performance improved, and the number of places these utilities jumped or slipped compared with the previous survey.About the AuthorAtul MathurAtul Mathur is a Senior Assistant Editor at The Times of India with over 27 years of experience in journalism. Based in Delhi, he has spent much of his career reporting on governance, public policy and politics, churning out researched, data-driven stories that impact daily lives. Atul is known for investigative depth and strong human-interest narratives as he strives to bring clarity and context to complex issues. He currently tracks the energy sector, writing on power, renewable energy, coal and mines.Read MoreEnd of ArticleFollow Us On Social MediaVideosVillage Playgrounds To Mega Stadiums: Yogi Adityanath Outlines UP Sports VisionIndia Weighs Return To Iranian Crude As US Grants Short Waiver During Oil Supply DisruptionTamil Nadu Elections 2026: Chidambaram Targets AIADMK-BJP Alliance, EPS’s Delhi Visits Trigger RowINS Taragiri To Commission by April 2026, Fourth Project 17A Stealth Frigate to Join In 11 MonthsINS Taragiri To Commission by April 2026, Fourth Project 17A Stealth Frigate to Join In 11 MonthsHandmade Rumani Semiya & Sheer Kurma | Ramzan Tradition from ChennaiHAL Reports Tejas Mk-1A, Prachand, Dhruv Orders Worth ₹2.22 Lakh Crore To Parliamentary CommitteePM Modi Discusses West Asia Crisis, Secure Shipping Routes With Iran PresidentWorld on edge! 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NEW DELHI: Power distribution companies in Mumbai, Delhi and Noida emerged as the top performers in 2024-25 among all electricity utilities surveyed by the ministry of power.Adani Electricity Mumbai Limited (AEML), Tata Power Delhi Distribution Limited (TPDDL) in the capital, and Noida Power Company Limited (NPCL) in Uttar Pradesh grabbed the top spots in the distribution utilities ranking. Dakshini Gujarat Vij Company Limited and Brihanmumbai Electric Supply and Transport were placed fourth and fifth, respectively.Delhi’s three power utilities – BSES Rajdhani, BSES Yamuna and TPDDL – remained on top in the consumer service rating of discoms, followed by Adani Electricity Mumbai Limited and Tata Power Company Limited (Maharashtra).Both reports were released on Friday at the Bharat Electricity Summit 2026.Though there are 76 state-run and private power discoms in the country, 66 were evaluated for the two surveys as the remaining 10 failed to submit the required documents. For the CSRD report, the discoms were graded into six different categories based on their response to customers. The discoms were evaluated on four parameters: operational reliability; metering, billing and collection; fault rectification and grievance redressal; and connections and other services.The performance of six discoms was categorised as A+, 21 were rated in the A category, and 27 were rated B+. While 10 were placed in the B category, one each was placed in the C+ and C categories. No discom was categorised as D in the rating.“This tiered grading is intended to stimulate healthy competition and encourage continuous improvement in service quality,” the govt said in a statement.Officials said the CSRD report aims to craft a comprehensive strategy to elevate consumer satisfaction and foster cross-disciplinary learning. “It examines a range of consumer-centric services, uses electricity rules’ service standards to assess discoms across key areas, and monitors and evaluates their compliance with and implementation of these rules,” an official said.For the distribution utilities ranking report, a comprehensive and objective assessment of the performance of power distribution utilities was carried out using a multi-dimensional evaluation framework, including institutional capability, financial sustainability, operational efficiency and service delivery outcomes.Officials said the surveys are conducted every year and past performance of discoms is also taken into account while drawing up the final ranking. The report shows where the discoms stood in the last evaluation, whether their performance improved, and the number of places these utilities jumped or slipped compared with the previous survey.
![NIA (Image credit: ANI) As part of an anti-India espionage network, the National Investigation Agency (NIA) on Wednesday arrested a Kolkata-based man for allegedly passing confidential security-related information to Pakistan Intelligence Officers (PIOs).Sharing details of the arrest on X, the official NIA India account said, “A Pak-backed spy, Zafar Riaz @ Rizvi of Kolkata, has been arrested in an espionage racket, in which he was engaged in clandestinely passing confidential security-related information to Pakistan Intelligence Officers (PIOs) as part of an anti-India terror conspiracy.”According to the agency, the accused has been booked under various sections of the Bharatiya Nyaya Sanhita (BNS), the Official Secrets Act, and the Unlawful Activities (Prevention) Act [UA(P)A].“A Look Out Circular was issued against him and proceedings were also under way to declare him a Proclaimed Offender (PO) when he was taken into custody,” the NIA said in its press release.The agency further revealed during its investigation that the accused was married to a Pakistani national and had been travelling frequently between India and Pakistan since 2005.“During one such visit, he was contacted and cultivated by PIOs to carry out espionage activities in India in lieu of financial inducements and the promise of Pakistani citizenship,” the release added.NIA reveals alleged espionage networkAccording to the NIA, the accused allegedly facilitated espionage and terror operatives by sharing One-Time Passwords (OTPs) linked to Indian telecom mobile numbers with a PIO to activate WhatsApp accounts.The agency claimed these accounts were later used by the alleged PIO to communicate secretly with Motiram Jat, another accused in the case, who was allegedly involved in passing sensitive security-related information.Investigation continuesThe NIA said investigations are underway to identify other individuals linked to the espionage racket and uncover the larger conspiracy behind the operation.The arrest comes amid wider crackdowns by the agency across states including West Bengal, Delhi, Uttar Pradesh, and Rajasthan to dismantle alleged cross-border intelligence networks.About the AuthorTOI News DeskThe TOI News Desk comprises a dedicated and tireless team of journalists who operate around the clock to deliver the most current and comprehensive news and updates to the readers of The Times of India worldwide. With an unwavering commitment to excellence in journalism, our team is at the forefront of gathering, verifying, and presenting breaking news, in-depth analysis, and insightful reports on a wide range of topics. The TOI News Desk is your trusted source for staying informed and connected to the ever-evolving global landscape, ensuring that our readers are equipped with the latest developments that matter most.”Read MoreEnd of ArticleFollow Us On Social MediaVideos’India Won’t Tolerate Any Form Of Nuclear Blackmail’: Rajnath Singh In South KoreaWho Is Ryan Williams? 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With an unwavering commitment to excellence in journalism, our team is at the forefront of gathering, verifying, and presenting breaking news, in-depth analysis, and insightful reports on a wide range of topics. The TOI News Desk is your trusted source for staying informed and connected to the ever-evolving global landscape, ensuring that our readers are equipped with the latest developments that matter most.”Read MoreEnd of ArticleFollow Us On Social MediaVideos’India Won’t Tolerate Any Form Of Nuclear Blackmail’: Rajnath Singh In South KoreaWho Is Ryan Williams? Footballer Who Gave Up Australian Citizenship To Play For IndiaCongress To Join Tamil Nadu Cabinet After 59 Years As Vijay Expands TVK GovernmentIndia, Italy Elevate Ties; PM Modi’s ‘Melody’ Gift To Meloni Goes Viral | Headlines@9Parle Industries Shares Jump 5% After Modi-Meloni’s ‘Melody’ Moment, But There’s A CatchItaly PM Giorgia Meloni Speaks Hindi During Joint Presser With PM Modi | Viral ‘Melodi’ Moment’Anarchic Mindset’: BJP Slams Rahul Gandhi For ‘Traitors’ Remark On PM Modi, Amit Shah’Warned India of Economic Storm, Then Flew to Italy on ₹4,000 Crore Jet’: Rahul Gandhi Slams PM ModiIndia Successfully Tests Suryastra Precision Rocket System With 300-Km Strike CapabilityThree Newly Married Women Die Within Five Days Across MP And UP, Families Allege Dowry Harassment123Photostories10 twin baby boy and girl names that are super cuteThey never smoked, but they got mouth cancer: What doctors want young people to know nowBella Hadid’s Cannes 2026 looks are a masterclass in quiet luxury glamour”Faltu khana na banaye, agar koi…” CM Yogi Adityanath urges people on being mindful while cooking: 5 tips on how to cook ‘right’ at homeMorning affirmation at 5 am: What happens when your brain hears positive words before sunriseInternational Tea Day 2026: 6 culinary uses of tea leaves apart from making teaUrvashi Rautela said ‘too much’ is the ultimate mood with not one but two extravagant gowns at Cannes 2026Exclusive – From Taarak Mehta Ka Ooltah Chashmah to Dhurandhar, Rakesh Bedi and Asit Kumarr Modi get candid about their bond and journey; actor reacts to David Dhawan’s remark8 strange and uncomfortable signs you are going through a quiet spiritual awakening8 giraffe facts that shock even wildlife lovers123Hot PicksSBI apprentice recruitment 2026US Iran warCBSE Class 12 re-evaluation 2026Gold price predictionAdani Group stocksNEET exam cancelledMHT CET Result 2026Top TrendingCBSE Answer SheetTwisha SharmaIPL Playoff RaceTN Results 2026Odisha 12th ResultsIPL 2026IPL Orange Cap 2026India VS Afghanistan Squad AnnouncementMHT CET Result DateJahangir Khan")