(Photo credit: ANI) NEW DELHI: Citizens will now be able to check the prices of medicines and lodge complaints related to drug pricing through a single government platform, following the integration of two key portals operated by the National Pharmaceutical Pricing Authority (NPPA).In an office memorandum issued on Tuesday, the NPPA announced the integration of the Pharma Jan Samadhan portal, which handles medicine-related grievances, with the Pharma Sahi Daam portal, which provides information on medicine prices. The unified platform will operate through the Pharma Sahi Daam app and portal.The move is aimed at simplifying access to information and grievance redressal services for consumers. Until now, citizens had to use separate portals for checking medicine prices and filing complaints. With the integration, both services will be available through a single interface.NPPA said the two initiatives were originally launched to promote transparency, accountability, citizen participation and access to affordable medicines. The authority noted that integrating the services would improve convenience for users and help create a more efficient and user-friendly digital experience.According to the memorandum, the integration is part of the government’s broader push towards digital governance and the principle of “Minimum Government, Maximum Governance”. Officials said the unified platform is expected to improve ease of access, increase public awareness about medicine pricing and grievance mechanisms, and reduce duplication of services.The Pharma Sahi Daam platform allows citizens to compare the prices of medicines and verify whether scheduled drugs are being sold within the ceiling prices fixed by the government. The grievance portal enables consumers to report issues related to medicine pricing and seek redressal.The integrated platform has become operational with immediate effect, and the NPPA has asked stakeholders and members of the public to continue accessing services through the unified Pharma Sahi Daam interface.Get the latest India news and live updates. Download the TOI App.About the AuthorAnuja JaiswalAnuja Jaiswal is a Senior Assistant Editor at The Times of India, with an impressive 18-year career in narrative journalism. She specializes in health and heritage reporting, expertly simplifying complex health information to make it engaging and understandable for readers. Her deep dives into heritage topics are well-researched, resulting in captivating narratives that resonate with her audience. Over the years, she has worked in Chandigarh, Chhattisgarh and West UP, gaining diverse on-ground experience that shapes her storytelling.Read MoreEnd of ArticleFollow Us On Social MediaVideosLucknow Fire: 15 Dead, No NOC, One Exit — India’s Decade-Long Fire Safety Failure ExplainedPune’s Ketan Agarwal’s Death Was No Accident: Police | Fiancée & Alleged Lover Arrested For MurderMinority Affairs MoS George Kurian Resigns; BJP Veteran’s Exit Sparks Kerala Political Buzz | WatchFrom Airports To Your Aadhaar: What The Govt’s Facial Recognition Surveillance Platform Will AccessBattle For ‘Real TMC’ Intensifies As TMC Shuffles Leadership Amid Rebel Challenge | WatchJaipur Woman Arrested Over Alleged Pakistan Links; ATS Probes Jaish ConnectionFrom Central Park Tragedy To ‘Romanch’s Law’: How An Indian Teen’s Death Sparked A Major NYC DebateAjit Doval, Wang Yi Review India-China Ties, Border Progress At BRICS NSA Meeting In New DelhiAfter Lucknow Fire Killed 15, Kanpur Launches Safety Crackdown On Coaching CentresRow Erupts Over US Ambassador Sergio Gor’s ‘Two Nations’ Remark After Meeting TN CM Vijay123PhotostoriesLong-lived families reveal a rare genetic clue to healthy ageing; scientists say it may help explain why some people stay disease-free for years longer7 schools where India’s richest send their kidsFrom Delhi Gymkhana Club to Calcutta Club: 6 iconic clubs of India that have shaped the country’s culinary cultureBritish-inspired window designs: 7 elegant styles that can add timeless charm to Indian homesThis is the ‘Northernmost Capital on Earth’ and it offers midnight sun, geothermal streets and surreal viewsFrom pride parades to custody battles: 9 fathers who chose their children over society’s judgment”If it says organic, it must be…”: FSSAI shares 3 smart ways to check food certification at home5 places in India where brides buy imitation wedding jewellery that looks almost realPsychology says people who drink tea instead of coffee often think differentlyInside Hina Khan’s luxurious Mumbai home, reportedly worth around Rs 10 crore: Stunning skyline views, a glam vanity room and more123Hot PicksIPL tradeGold rate todayCUET UG Result 2026Telangana school bandhCBSE 12th revaluationMaldivian wisdomSpanish proverbMalay proverbPortuguese proverbTop TrendingGeorge KurianUS-Iran WarKunal ShahFIFA World Cup 2026Stock market crashCUET UG Result 2026Ketan AgarwalGold rate todayDelhi weatherMumbai rain

(Photo credit: ANI) NEW DELHI: Citizens will now be able to check the prices of medicines and lodge complaints related to drug pricing through a single government platform, following the integration of two key portals operated by the National Pharmaceutical Pricing Authority (NPPA).In an office memorandum issued on Tuesday, the NPPA announced the integration of the Pharma Jan Samadhan portal, which handles medicine-related grievances, with the Pharma Sahi Daam portal, which provides information on medicine prices. The unified platform will operate through the Pharma Sahi Daam app and portal.The move is aimed at simplifying access to information and grievance redressal services for consumers. Until now, citizens had to use separate portals for checking medicine prices and filing complaints. With the integration, both services will be available through a single interface.NPPA said the two initiatives were originally launched to promote transparency, accountability, citizen participation and access to affordable medicines. The authority noted that integrating the services would improve convenience for users and help create a more efficient and user-friendly digital experience.According to the memorandum, the integration is part of the government’s broader push towards digital governance and the principle of “Minimum Government, Maximum Governance”. Officials said the unified platform is expected to improve ease of access, increase public awareness about medicine pricing and grievance mechanisms, and reduce duplication of services.The Pharma Sahi Daam platform allows citizens to compare the prices of medicines and verify whether scheduled drugs are being sold within the ceiling prices fixed by the government. The grievance portal enables consumers to report issues related to medicine pricing and seek redressal.The integrated platform has become operational with immediate effect, and the NPPA has asked stakeholders and members of the public to continue accessing services through the unified Pharma Sahi Daam interface.Get the latest India news and live updates. Download the TOI App.About the AuthorAnuja JaiswalAnuja Jaiswal is a Senior Assistant Editor at The Times of India, with an impressive 18-year career in narrative journalism. She specializes in health and heritage reporting, expertly simplifying complex health information to make it engaging and understandable for readers. Her deep dives into heritage topics are well-researched, resulting in captivating narratives that resonate with her audience. Over the years, she has worked in Chandigarh, Chhattisgarh and West UP, gaining diverse on-ground experience that shapes her storytelling.Read MoreEnd of ArticleFollow Us On Social MediaVideosLucknow Fire: 15 Dead, No NOC, One Exit — India’s Decade-Long Fire Safety Failure ExplainedPune’s Ketan Agarwal’s Death Was No Accident: Police | Fiancée & Alleged Lover Arrested For MurderMinority Affairs MoS George Kurian Resigns; BJP Veteran’s Exit Sparks Kerala Political Buzz | WatchFrom Airports To Your Aadhaar: What The Govt’s Facial Recognition Surveillance Platform Will AccessBattle For ‘Real TMC’ Intensifies As TMC Shuffles Leadership Amid Rebel Challenge | WatchJaipur Woman Arrested Over Alleged Pakistan Links; ATS Probes Jaish ConnectionFrom Central Park Tragedy To ‘Romanch’s Law’: How An Indian Teen’s Death Sparked A Major NYC DebateAjit Doval, Wang Yi Review India-China Ties, Border Progress At BRICS NSA Meeting In New DelhiAfter Lucknow Fire Killed 15, Kanpur Launches Safety Crackdown On Coaching CentresRow Erupts Over US Ambassador Sergio Gor’s ‘Two Nations’ Remark After Meeting TN CM Vijay123PhotostoriesLong-lived families reveal a rare genetic clue to healthy ageing; scientists say it may help explain why some people stay disease-free for years longer7 schools where India’s richest send their kidsFrom Delhi Gymkhana Club to Calcutta Club: 6 iconic clubs of India that have shaped the country’s culinary cultureBritish-inspired window designs: 7 elegant styles that can add timeless charm to Indian homesThis is the ‘Northernmost Capital on Earth’ and it offers midnight sun, geothermal streets and surreal viewsFrom pride parades to custody battles: 9 fathers who chose their children over society’s judgment”If it says organic, it must be…”: FSSAI shares 3 smart ways to check food certification at home5 places in India where brides buy imitation wedding jewellery that looks almost realPsychology says people who drink tea instead of coffee often think differentlyInside Hina Khan’s luxurious Mumbai home, reportedly worth around Rs 10 crore: Stunning skyline views, a glam vanity room and more123Hot PicksIPL tradeGold rate todayCUET UG Result 2026Telangana school bandhCBSE 12th revaluationMaldivian wisdomSpanish proverbMalay proverbPortuguese proverbTop TrendingGeorge KurianUS-Iran WarKunal ShahFIFA World Cup 2026Stock market crashCUET UG Result 2026Ketan AgarwalGold rate todayDelhi weatherMumbai rain


Govt merges medicine price, complaint portals into single citizen platform

NEW DELHI: Citizens will now be able to check the prices of medicines and lodge complaints related to drug pricing through a single government platform, following the integration of two key portals operated by the National Pharmaceutical Pricing Authority (NPPA).In an office memorandum issued on Tuesday, the NPPA announced the integration of the Pharma Jan Samadhan portal, which handles medicine-related grievances, with the Pharma Sahi Daam portal, which provides information on medicine prices. The unified platform will operate through the Pharma Sahi Daam app and portal.The move is aimed at simplifying access to information and grievance redressal services for consumers. Until now, citizens had to use separate portals for checking medicine prices and filing complaints. With the integration, both services will be available through a single interface.NPPA said the two initiatives were originally launched to promote transparency, accountability, citizen participation and access to affordable medicines. The authority noted that integrating the services would improve convenience for users and help create a more efficient and user-friendly digital experience.According to the memorandum, the integration is part of the government’s broader push towards digital governance and the principle of “Minimum Government, Maximum Governance”. Officials said the unified platform is expected to improve ease of access, increase public awareness about medicine pricing and grievance mechanisms, and reduce duplication of services.The Pharma Sahi Daam platform allows citizens to compare the prices of medicines and verify whether scheduled drugs are being sold within the ceiling prices fixed by the government. The grievance portal enables consumers to report issues related to medicine pricing and seek redressal.The integrated platform has become operational with immediate effect, and the NPPA has asked stakeholders and members of the public to continue accessing services through the unified Pharma Sahi Daam interface.



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