EPFO has dismissed these and said this transition was implemented with minimal disruption of services, and the temporary increase in pendency was due to moving to a new enterprise-wide platform NEW DELHI: Weeks after the rollout of the new centralised IT enabled system (CITES) early July by Employees’ Provident Fund Organisation (EPFO), which promised to enhance member convenience through faster automated claims settlements, field officials across the country have been “left to their own devices” to deal with the mounting claim pendencies as the new system faces strain, claimed the EPF Officers Association (EPFOA) in a letter to labour minister Mansukh Mandaviya.Contrary to expectations that the majority of claims would be settled in 2-3 days, EPFOA claims that “lakhs of auto claims were kept pending in the system for more than 20 days, with no explanation to either the field offices or to the members.”However, EPFO has dismissed these and said this transition was implemented with minimal disruption of services, and the temporary increase in pendency was due to moving to a new enterprise-wide platform.Get the latest India News and Live updates. Download the TOI app.End of ArticleFollow Us On Social MediaVideosWATCH: Uttarakhand Innovator’s Electric Flying Vehicle Takes Maiden Test FlightUPI To Remain Free For Users, But Some Merchants May Face Nominal Fees In Future: GovtArunachal CM Rejects Chinese Encroachment As India Assigns Official Names To 27 Places‘If You Don’t Kill My Husband, I Will’: Telangana Man Uncovers Wife’s Shocking Chats With Lover‘Brahmins Joining BSP’: Mayawati SLAMS Akhilesh Yadav Over PDA’s ‘P Change’ From Pichhde To Pandit‘I Am Proud Of All Of You’: PM Modi’s Big Msg To Students At First Public Speech After CJP ProtestsKashmir Tourist Security To Get Major Upgrade With CCTV, Command Centres And Security AuditsUS Senate Passes Russia Sanctions Bill, India Faces Potential 100% Tariff Over Russian Oil Purchases’Did We Fail To Listen’: Tharoor Admits CJP Protest Resonated More Than Congress ‘Chhatron Ki Goonj’JPSC Protest Enters Day 14: Students Demand Exam Cancellation, CBI Probe After First Talks With Govt123PhotostoriesHow Sridevi turned the chiffon saree into Bollywood’s most iconic fashion statement10 unique baby girl names inspired by rare and lesser-known flowersFrom pig trotters to sprouting mushrooms: 5 bizarre luxury shoes breaking the internetOptical illusion personality test: What you spot first says everything about your hidden desiresRed or white patch in your mouth that won’t go away? Doctor explains the warning signs you should not ignore10 best monsoon snacks to enjoy on rainy daysFrom tiny forest jewels to giant river hunters: 12 kingfishers species to spot in IndiaDelhi must stay ahead of dengue this monsoon: Why rain, stagnant water and delayed diagnosis can turn a seasonal threat serious5 things stylish women always remove from their closetsDia Mirza’s mother’s maroon Banarasi saree is a generational love letter that fast fashion could never match123Hot PicksThailand School ShootingUPI TransactionsAsk Me AnythingJharkhand protestGurgaon rainNICL Assistant RecruitmentAnkur WarikooIndia Labour CodesGold rate todayTop TrendingJapanese Quote of the dayNagpur Rape CaseAbhijeet DipkeGujarat Mystery WellJPSC ProtestDelhi RainDelhi Wife MurderEknath ShindeTamil Nadu BudgetPraveen Nettaru Murder Case

EPFO has dismissed these and said this transition was implemented with minimal disruption of services, and the temporary increase in pendency was due to moving to a new enterprise-wide platform NEW DELHI: Weeks after the rollout of the new centralised IT enabled system (CITES) early July by Employees’ Provident Fund Organisation (EPFO), which promised to enhance member convenience through faster automated claims settlements, field officials across the country have been “left to their own devices” to deal with the mounting claim pendencies as the new system faces strain, claimed the EPF Officers Association (EPFOA) in a letter to labour minister Mansukh Mandaviya.Contrary to expectations that the majority of claims would be settled in 2-3 days, EPFOA claims that “lakhs of auto claims were kept pending in the system for more than 20 days, with no explanation to either the field offices or to the members.”However, EPFO has dismissed these and said this transition was implemented with minimal disruption of services, and the temporary increase in pendency was due to moving to a new enterprise-wide platform.Get the latest India News and Live updates. Download the TOI app.End of ArticleFollow Us On Social MediaVideosWATCH: Uttarakhand Innovator’s Electric Flying Vehicle Takes Maiden Test FlightUPI To Remain Free For Users, But Some Merchants May Face Nominal Fees In Future: GovtArunachal CM Rejects Chinese Encroachment As India Assigns Official Names To 27 Places‘If You Don’t Kill My Husband, I Will’: Telangana Man Uncovers Wife’s Shocking Chats With Lover‘Brahmins Joining BSP’: Mayawati SLAMS Akhilesh Yadav Over PDA’s ‘P Change’ From Pichhde To Pandit‘I Am Proud Of All Of You’: PM Modi’s Big Msg To Students At First Public Speech After CJP ProtestsKashmir Tourist Security To Get Major Upgrade With CCTV, Command Centres And Security AuditsUS Senate Passes Russia Sanctions Bill, India Faces Potential 100% Tariff Over Russian Oil Purchases’Did We Fail To Listen’: Tharoor Admits CJP Protest Resonated More Than Congress ‘Chhatron Ki Goonj’JPSC Protest Enters Day 14: Students Demand Exam Cancellation, CBI Probe After First Talks With Govt123PhotostoriesHow Sridevi turned the chiffon saree into Bollywood’s most iconic fashion statement10 unique baby girl names inspired by rare and lesser-known flowersFrom pig trotters to sprouting mushrooms: 5 bizarre luxury shoes breaking the internetOptical illusion personality test: What you spot first says everything about your hidden desiresRed or white patch in your mouth that won’t go away? Doctor explains the warning signs you should not ignore10 best monsoon snacks to enjoy on rainy daysFrom tiny forest jewels to giant river hunters: 12 kingfishers species to spot in IndiaDelhi must stay ahead of dengue this monsoon: Why rain, stagnant water and delayed diagnosis can turn a seasonal threat serious5 things stylish women always remove from their closetsDia Mirza’s mother’s maroon Banarasi saree is a generational love letter that fast fashion could never match123Hot PicksThailand School ShootingUPI TransactionsAsk Me AnythingJharkhand protestGurgaon rainNICL Assistant RecruitmentAnkur WarikooIndia Labour CodesGold rate todayTop TrendingJapanese Quote of the dayNagpur Rape CaseAbhijeet DipkeGujarat Mystery WellJPSC ProtestDelhi RainDelhi Wife MurderEknath ShindeTamil Nadu BudgetPraveen Nettaru Murder Case


EPFO, officers' body contest claims about new IT system
EPFO has dismissed these and said this transition was implemented with minimal disruption of services, and the temporary increase in pendency was due to moving to a new enterprise-wide platform

NEW DELHI: Weeks after the rollout of the new centralised IT enabled system (CITES) early July by Employees’ Provident Fund Organisation (EPFO), which promised to enhance member convenience through faster automated claims settlements, field officials across the country have been “left to their own devices” to deal with the mounting claim pendencies as the new system faces strain, claimed the EPF Officers Association (EPFOA) in a letter to labour minister Mansukh Mandaviya.Contrary to expectations that the majority of claims would be settled in 2-3 days, EPFOA claims that “lakhs of auto claims were kept pending in the system for more than 20 days, with no explanation to either the field offices or to the members.”However, EPFO has dismissed these and said this transition was implemented with minimal disruption of services, and the temporary increase in pendency was due to moving to a new enterprise-wide platform.



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