Photo credit: IANS NEW DELHI: Power distribution companies in Mumbai, Delhi and Noida emerged as the top performers in 2024-25 among all electricity utilities surveyed by the ministry of power.Adani Electricity Mumbai Limited (AEML), Tata Power Delhi Distribution Limited (TPDDL) in the capital, and Noida Power Company Limited (NPCL) in Uttar Pradesh grabbed the top spots in the distribution utilities ranking. Dakshini Gujarat Vij Company Limited and Brihanmumbai Electric Supply and Transport were placed fourth and fifth, respectively.Delhi’s three power utilities – BSES Rajdhani, BSES Yamuna and TPDDL – remained on top in the consumer service rating of discoms, followed by Adani Electricity Mumbai Limited and Tata Power Company Limited (Maharashtra).Both reports were released on Friday at the Bharat Electricity Summit 2026.Israel Iran WarUS-Israel-Iran War News Live Updates: Israel pounds Tehran as Iranians mark Nowruz; UAE, Kuwait defences respond to missile barrageOver 20 nations issue joint statement condemning Iran’s de facto closure of Hormuz StraitMissiles Fired Toward Diego Garcia: Iran tests long-range weapons; US rushes Marines and warshipsThough there are 76 state-run and private power discoms in the country, 66 were evaluated for the two surveys as the remaining 10 failed to submit the required documents. For the CSRD report, the discoms were graded into six different categories based on their response to customers. The discoms were evaluated on four parameters: operational reliability; metering, billing and collection; fault rectification and grievance redressal; and connections and other services.The performance of six discoms was categorised as A+, 21 were rated in the A category, and 27 were rated B+. While 10 were placed in the B category, one each was placed in the C+ and C categories. No discom was categorised as D in the rating.“This tiered grading is intended to stimulate healthy competition and encourage continuous improvement in service quality,” the govt said in a statement.Officials said the CSRD report aims to craft a comprehensive strategy to elevate consumer satisfaction and foster cross-disciplinary learning. “It examines a range of consumer-centric services, uses electricity rules’ service standards to assess discoms across key areas, and monitors and evaluates their compliance with and implementation of these rules,” an official said.For the distribution utilities ranking report, a comprehensive and objective assessment of the performance of power distribution utilities was carried out using a multi-dimensional evaluation framework, including institutional capability, financial sustainability, operational efficiency and service delivery outcomes.Officials said the surveys are conducted every year and past performance of discoms is also taken into account while drawing up the final ranking. The report shows where the discoms stood in the last evaluation, whether their performance improved, and the number of places these utilities jumped or slipped compared with the previous survey.About the AuthorAtul MathurAtul Mathur is a Senior Assistant Editor at The Times of India with over 27 years of experience in journalism. Based in Delhi, he has spent much of his career reporting on governance, public policy and politics, churning out researched, data-driven stories that impact daily lives. Atul is known for investigative depth and strong human-interest narratives as he strives to bring clarity and context to complex issues. He currently tracks the energy sector, writing on power, renewable energy, coal and mines.Read MoreEnd of ArticleFollow Us On Social MediaVideosVillage Playgrounds To Mega Stadiums: Yogi Adityanath Outlines UP Sports VisionIndia Weighs Return To Iranian Crude As US Grants Short Waiver During Oil Supply DisruptionTamil Nadu Elections 2026: Chidambaram Targets AIADMK-BJP Alliance, EPS’s Delhi Visits Trigger RowINS Taragiri To Commission by April 2026, Fourth Project 17A Stealth Frigate to Join In 11 MonthsINS Taragiri To Commission by April 2026, Fourth Project 17A Stealth Frigate to Join In 11 MonthsHandmade Rumani Semiya & Sheer Kurma | Ramzan Tradition from ChennaiHAL Reports Tejas Mk-1A, Prachand, Dhruv Orders Worth ₹2.22 Lakh Crore To Parliamentary CommitteePM Modi Discusses West Asia Crisis, Secure Shipping Routes With Iran PresidentWorld on edge! 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NEW DELHI: Power distribution companies in Mumbai, Delhi and Noida emerged as the top performers in 2024-25 among all electricity utilities surveyed by the ministry of power.Adani Electricity Mumbai Limited (AEML), Tata Power Delhi Distribution Limited (TPDDL) in the capital, and Noida Power Company Limited (NPCL) in Uttar Pradesh grabbed the top spots in the…
