New Delhi: Compensation to the tune of Rs 163.92 crore in the form of travel coupons has already been given to passengers impacted by the mass cancellation of flights by IndiGo in early December, minister of civil aviation K Rammohan Naidu informed the Rajya Sabha on Monday.Replying to supplementary queries during Question Hour, he said over 3.6 lakh customers were affected by the incident and that Rs 43.8 crore has been distributed thus far as compensation after a ticket validation process. ‘Will Set An Example’: IndiGo Faces Heat As Aviation Minister Promises Tough Action In Rajya Sabha Nadu assured that the government is taking multiple necessary measures to ensure that such incidents do not recur. Hundreds of flights operated by IndiGo were cancelled in the first week of December due to shortage of pilots after the expiry of the deadline on Flight Duty Time Limitations (FDTL). Israel Iran WarUS-Israel-Iran War News Live Updates: Iran calls Israeli bombing of fuel depots ‘ecocide’; Trump warns Nato over war fallout’Fabrication of clips using AI’: UAE orders action against 19 Indians over misleading posts amid Iran warNetanyahu Debunks Death Rumours: PM posts new cafe video; envoy calls AI claims fakeThe government blamed the airline for the lack of adequate planning in implementing the second phase of the FDTL norms. It granted the airline a one-time exemption from enforcement of norms. Responding to a specific query on the IndiGo crisis, the minister said the civil aviation ministry is consulting airlines on a day-to-day basis before implementation of new norms. “But, even after it is done we are taking much more care right now so that this kind of situation does not repeat itself,” he asserted.Stating that the ministry was engaged with the airline to ensure more compensation to the passengers, Nadu said that the airline, as a gesture of care, had also extended Rs 10,000 of coupons or travel coupons. “For this, Rs 163.9 crore has already been distributed to the passengers. And more, if they can validate their time of travel at that specific time,” Naidu said.Regarding the IndiGo incident, the minister said DGCA has been in continuous engagement with the airlines. “This was a specific instance where there were new FDTL norms that have come into place and it was the airlines which had to look into its internal operations and say that if the FDTL is coming into place, how many more pilots do we need and how do we route the rostering of the crew so that the impact is not there on the operations,” Naidu said. “More than 246 pilots have been employed in this three months itself by IndiGo… We have also brought 10% of the operations for Indigo. So, multiple necessary measures have been taken so that this kind of incident does not repeat,” Naidu said.About the AuthorBharti JainBharti Jain is senior editor with The Times of India, New Delhi. She has been writing on security matters since 1996. Having covered the Union home ministry, security agencies, Election Commission and the ‘prime’ political beat, the Congress, for The Economic Times all these years, she moved to TOI in August 2012. Her repertoire of news stories delves into the whole gamut of issues related to terrorism and internal strife, besides probing strategic affairs in India’s neighbourhood.Read MoreEnd of ArticleFollow Us On Social MediaVideosAnother Pinaka Regiment Becomes Operational, Three More By 2027: ReportsLPG Tanker ‘Shivalik’ Reaches India After Crossing Strait Of Hormuz, Docks At Gujarat’s Mundra PortMEA Confirms Safe Exit Of 600+ Indians From Iran Via Armenia, Azerbaijan Amid West Asia ConflictCentre Urges LPG Users To Shift To PNG While Assuring Uninterrupted Fuel Supply NationwideIndian Ship Shivalik Nears Mumbai While Nanda Devi And Jag Laadki Carrying Fuel Safely Past HormuzAnant Singh Declares He Will Quit Politics If Nitish Kumar Steps Down As Bihar CM’No Link To PM Modi’s Visit’: Israel Envoy Reuven Azar Quashes Rumours On Iran Strike TimingLPG Crisis Sparks Rajya Sabha Clash As Kharge Targets Govt And Nadda Hits Back In ParliamentTMC Stages Walkout Over Election Commission’s Move To Replace West Bengal BureaucratsUS Hints At India’s Role In Coalition To Secure Strait Of Hormuz During Escalating Crisis123Photostories10 oldest forests in the world and the countries they are inKuldeep Yadav’s Car Collection: Top 3 expensive cars owned by the cricketer10 quick dinner recipes for summer months that can save your LPG by 30%Assam assembly elections 2026: From Himanta Biswa Sarma to Gaurav Gogoi, key candidates to watch out forRajpal Yadav birthday special: ‘Phir Hera Pheri’, ‘Bhool Bhulaiyaa’, ‘Chup Chup Ke’, funniest films of the actor to watch on OTTWhich colour you should wear during Navratri; based on your birth dateChennai MRTS extension opens after 20 years; Key points6 largest community kitchens of India that serve more than just food10 towns in India perfect for peaceful retreatsFrom Jannat Zubair’s new luxurious car worth Rs 1 crore to Vicky Jain’s Rs 50 crore mansion-Luxurious items Laughter Chefs 3 cast own123Hot PicksUS Iran War NewsLPG crisis in IndiaElection CommissionGold rate todayIncome Tax CalculatorPublic holidays March 2026Bank Holidays MarchTop TrendingSidney CrosbyDak PrescottBombay High CourtTaylor SwiftNFL Free AgencySunil GavaskarAssembly election dateStephen CurryGolden State Warriors vs New York Knicks Injury ReportUAE Port Attack

New Delhi: Compensation to the tune of Rs 163.92 crore in the form of travel coupons has already been given to passengers impacted by the mass cancellation of flights by IndiGo in early December, minister of civil aviation K Rammohan Naidu informed the Rajya Sabha on Monday.Replying to supplementary queries during Question Hour, he said over 3.6 lakh customers were affected by the incident and that Rs 43.8 crore has been distributed thus far as compensation after a ticket validation process.  ‘Will Set An Example’: IndiGo Faces Heat As Aviation Minister Promises Tough Action In Rajya Sabha Nadu assured that the government is taking multiple necessary measures to ensure that such incidents do not recur. Hundreds of flights operated by IndiGo were cancelled in the first week of December due to shortage of pilots after the expiry of the deadline on Flight Duty Time Limitations (FDTL). Israel Iran WarUS-Israel-Iran War News Live Updates: Iran calls Israeli bombing of fuel depots ‘ecocide’; Trump warns Nato over war fallout’Fabrication of clips using AI’: UAE orders action against 19 Indians over misleading posts amid Iran warNetanyahu Debunks Death Rumours: PM posts new cafe video; envoy calls AI claims fakeThe government blamed the airline for the lack of adequate planning in implementing the second phase of the FDTL norms. It granted the airline a one-time exemption from enforcement of norms. Responding to a specific query on the IndiGo crisis, the minister said the civil aviation ministry is consulting airlines on a day-to-day basis before implementation of new norms. “But, even after it is done we are taking much more care right now so that this kind of situation does not repeat itself,” he asserted.Stating that the ministry was engaged with the airline to ensure more compensation to the passengers, Nadu said that the airline, as a gesture of care, had also extended Rs 10,000 of coupons or travel coupons. “For this, Rs 163.9 crore has already been distributed to the passengers. And more, if they can validate their time of travel at that specific time,” Naidu said.Regarding the IndiGo incident, the minister said DGCA has been in continuous engagement with the airlines. “This was a specific instance where there were new FDTL norms that have come into place and it was the airlines which had to look into its internal operations and say that if the FDTL is coming into place, how many more pilots do we need and how do we route the rostering of the crew so that the impact is not there on the operations,” Naidu said. “More than 246 pilots have been employed in this three months itself by IndiGo… We have also brought 10% of the operations for Indigo. So, multiple necessary measures have been taken so that this kind of incident does not repeat,” Naidu said.About the AuthorBharti JainBharti Jain is senior editor with The Times of India, New Delhi. She has been writing on security matters since 1996. Having covered the Union home ministry, security agencies, Election Commission and the ‘prime’ political beat, the Congress, for The Economic Times all these years, she moved to TOI in August 2012. Her repertoire of news stories delves into the whole gamut of issues related to terrorism and internal strife, besides probing strategic affairs in India’s neighbourhood.Read MoreEnd of ArticleFollow Us On Social MediaVideosAnother Pinaka Regiment Becomes Operational, Three More By 2027: ReportsLPG Tanker ‘Shivalik’ Reaches India After Crossing Strait Of Hormuz, Docks At Gujarat’s Mundra PortMEA Confirms Safe Exit Of 600+ Indians From Iran Via Armenia, Azerbaijan Amid West Asia ConflictCentre Urges LPG Users To Shift To PNG While Assuring Uninterrupted Fuel Supply NationwideIndian Ship Shivalik Nears Mumbai While Nanda Devi And Jag Laadki Carrying Fuel Safely Past HormuzAnant Singh Declares He Will Quit Politics If Nitish Kumar Steps Down As Bihar CM’No Link To PM Modi’s Visit’: Israel Envoy Reuven Azar Quashes Rumours On Iran Strike TimingLPG Crisis Sparks Rajya Sabha Clash As Kharge Targets Govt And Nadda Hits Back In ParliamentTMC Stages Walkout Over Election Commission’s Move To Replace West Bengal BureaucratsUS Hints At India’s Role In Coalition To Secure Strait Of Hormuz During Escalating Crisis123Photostories10 oldest forests in the world and the countries they are inKuldeep Yadav’s Car Collection: Top 3 expensive cars owned by the cricketer10 quick dinner recipes for summer months that can save your LPG by 30%Assam assembly elections 2026: From Himanta Biswa Sarma to Gaurav Gogoi, key candidates to watch out forRajpal Yadav birthday special: ‘Phir Hera Pheri’, ‘Bhool Bhulaiyaa’, ‘Chup Chup Ke’, funniest films of the actor to watch on OTTWhich colour you should wear during Navratri; based on your birth dateChennai MRTS extension opens after 20 years; Key points6 largest community kitchens of India that serve more than just food10 towns in India perfect for peaceful retreatsFrom Jannat Zubair’s new luxurious car worth Rs 1 crore to Vicky Jain’s Rs 50 crore mansion-Luxurious items Laughter Chefs 3 cast own123Hot PicksUS Iran War NewsLPG crisis in IndiaElection CommissionGold rate todayIncome Tax CalculatorPublic holidays March 2026Bank Holidays MarchTop TrendingSidney CrosbyDak PrescottBombay High CourtTaylor SwiftNFL Free AgencySunil GavaskarAssembly election dateStephen CurryGolden State Warriors vs New York Knicks Injury ReportUAE Port Attack


IndiGo hands out Rs 163.9 crore in travel coupons, Aviation minister tells Rajya Sabha

New Delhi: Compensation to the tune of Rs 163.92 crore in the form of travel coupons has already been given to passengers impacted by the mass cancellation of flights by IndiGo in early December, minister of civil aviation K Rammohan Naidu informed the Rajya Sabha on Monday.Replying to supplementary queries during Question Hour, he said over 3.6 lakh customers were affected by the incident and that Rs 43.8 crore has been distributed thus far as compensation after a ticket validation process.

‘Will Set An Example’: IndiGo Faces Heat As Aviation Minister Promises Tough Action In Rajya Sabha

Nadu assured that the government is taking multiple necessary measures to ensure that such incidents do not recur. Hundreds of flights operated by IndiGo were cancelled in the first week of December due to shortage of pilots after the expiry of the deadline on Flight Duty Time Limitations (FDTL). The government blamed the airline for the lack of adequate planning in implementing the second phase of the FDTL norms. It granted the airline a one-time exemption from enforcement of norms. Responding to a specific query on the IndiGo crisis, the minister said the civil aviation ministry is consulting airlines on a day-to-day basis before implementation of new norms. “But, even after it is done we are taking much more care right now so that this kind of situation does not repeat itself,” he asserted.Stating that the ministry was engaged with the airline to ensure more compensation to the passengers, Nadu said that the airline, as a gesture of care, had also extended Rs 10,000 of coupons or travel coupons. “For this, Rs 163.9 crore has already been distributed to the passengers. And more, if they can validate their time of travel at that specific time,” Naidu said.Regarding the IndiGo incident, the minister said DGCA has been in continuous engagement with the airlines. “This was a specific instance where there were new FDTL norms that have come into place and it was the airlines which had to look into its internal operations and say that if the FDTL is coming into place, how many more pilots do we need and how do we route the rostering of the crew so that the impact is not there on the operations,” Naidu said. “More than 246 pilots have been employed in this three months itself by IndiGo… We have also brought 10% of the operations for Indigo. So, multiple necessary measures have been taken so that this kind of incident does not repeat,” Naidu said.



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