Civil Aviation Minister Ram Mohan Naidu stated in Lok Sabha that IndiGo is being held accountable for its operational crisis, with services rapidly stabilizing. He assured that passenger convenience and dignity are being protected, and long-term measures are in place to enhance India’s aviation sector, emphasizing no airline will be permitted to inconvenience passengers. Ram Mohan Naidu reviews Aviation Ministry’s control room amid IndiGo flight cancellations and delays NEW DELHI: Civil aviation minister Ram Mohan Naidu on Tuesday said IndiGo is being held “accountable” for its ongoing operational crisis, adding that the airline’s services are stabilising rapidly.Also Read | 5% cut: Government finally aligns IndiGo flights with airline’s operating abilityNaidu made the remarks while addressing the Lok Sabha on the IndiGo crisis.“Operations are stabilising fast, safety remains fully in force, IndiGo is being held accountable, passengers’ convenience and dignity are being protected, and long-term measures are underway to make India’s aviation sector more passenger-centric,” the Telugu Desam Party (TDP) MP told the House.Also Read | Why IndiGo thought it could dodge new pilot norms and how things fell apartHe stressed that no airline, regardless of its size, would be allowed to cause hardship to passengers — the Gurugram-based IndiGo is the country’s largest private carrier.Naidu further noted that all other airlines are operating smoothly and airports are reporting normal conditions, with no crowding or distress.Also Read | Why IndiGo Will Get Away With ItHe also outlined the steps taken by the civil aviation ministry to mitigate the crisis, along with the actions initiated against IndiGo.”Refunds, baggage tracing and passenger support measures remain under the supervision of the Ministry. DGCA (Directorate General of Civil Aviation) has issued show-cause notices to IndiGo’s senior leadership and commenced a detailed enforcement investigation. Based on the report, strict and appropriate action will be taken,” the minister said.About the AuthorTOI News DeskThe TOI News Desk comprises a dedicated and tireless team of journalists who operate around the clock to deliver the most current and comprehensive news and updates to the readers of The Times of India worldwide. With an unwavering commitment to excellence in journalism, our team is at the forefront of gathering, verifying, and presenting breaking news, in-depth analysis, and insightful reports on a wide range of topics. The TOI News Desk is your trusted source for staying informed and connected to the ever-evolving global landscape, ensuring that our readers are equipped with the latest developments that matter most.”Read MoreEnd of ArticleFollow Us On Social MediaVideos‘Daily Struggle To Survive’: Lawyer Exposes Grim Reality For Air India Crash FamiliesPM Modi’s Wish For Khaleda Zia’s Recovery Earns BNP Praise, Marking A Rare Diplomatic Shift In DhakaPakistan’s Asim Munir Threatens India With ‘Severe Response’ In First Speech After Becoming CDFRaghuram Rajan Claims Trump Tariffs Stemmed From Ego Clash Over Indo-Pak Ceasefire Credit Battle”Nehru’s False Sense Of Secularism”: BJP Fires Back At Priyanka Gandhi”Love For India Not Conditional” Owaisi Rejects Vande Mataram As Test Of PatriotismTrump Warns India On Rice Dumping As US Farmers Demand Action Against Cheap Imports’Nonchalant, Lackadaisical Attitude’: Ex-AirAsia CFO Breaks Down Indigo Fiasco’It Was Treated Like An Extra’: Rajnath Singh Slams Congress For ‘Injustice’ To Vande Mataram’Biggest Mistake’: TMC’s Mahua Moitra Blasts PM Modi, Dares BJP To Win Bengal With Divisive Politics123PhotostoriesElon Musk: 5 childhood confessions the Tesla CEO made and how they shaped the world’s boldest innovator7 homemade drinks that can help cleanse lungs naturallySara Ali Khan commemorates ‘Kedarnath’ milestone, highlights lessons learned with Sushant Singh Rajput- See pics5 famous doors the world still isn’t allowed to open, including 2 in IndiaClove water: How to prepare this herbal drink at home5 best foods that help lower cholesterol & sugar naturally and the right way to consume them’Simha’, ‘Legend’, ‘Narasimha Naidu’ and others: Nandamuri Balakrishna films to revisit while you wait for ‘Akhanda 2’Elon Musk says ditch these 6 habits if you want to succeed, starting todayChanakya Niti Based On Your Date of BirthKidney health: Coconut water and other unexpected foods that stress your kidneys123Hot PicksIndigo Flight DelayPutin India VisitWorld NewsGold rate todaySilver rate todayPublic Holidays NovemberBank Holidays NovemberTop TrendingJalen HurtsDonald TrumpSophie RainMariasharapova and Alexander Net worthAryna Sabalenka Net WorthAlix EarleRafael Nadal and Mery Net WorthCandace OwensTop US Colleges Co-OpProgramsF-1 students US
NEW DELHI: Civil aviation minister Ram Mohan Naidu on Tuesday said IndiGo is being held “accountable” for its ongoing operational crisis, adding that the airline’s services are stabilising rapidly.Also Read | 5% cut: Government finally aligns IndiGo flights with airline’s operating abilityNaidu made the remarks while addressing the Lok Sabha on the IndiGo crisis.“Operations are stabilising fast, safety remains fully in force, IndiGo is being held accountable, passengers’ convenience and dignity are being protected, and long-term measures are underway to make India’s aviation sector more passenger-centric,” the Telugu Desam Party (TDP) MP told the House.Also Read | Why IndiGo thought it could dodge new pilot norms and how things fell apartHe stressed that no airline, regardless of its size, would be allowed to cause hardship to passengers — the Gurugram-based IndiGo is the country’s largest private carrier.Naidu further noted that all other airlines are operating smoothly and airports are reporting normal conditions, with no crowding or distress.Also Read | Why IndiGo Will Get Away With ItHe also outlined the steps taken by the civil aviation ministry to mitigate the crisis, along with the actions initiated against IndiGo.“Refunds, baggage tracing and passenger support measures remain under the supervision of the Ministry. DGCA (Directorate General of Civil Aviation) has issued show-cause notices to IndiGo’s senior leadership and commenced a detailed enforcement investigation. Based on the report, strict and appropriate action will be taken,” the minister said.